Product Summary
To his complete delight, Dr Mercola has discovered a pest deterrent with essential oils that fits the bill—it is called Flea & Tick Defense.
There is one very important point about the ingredients in Flea & Tick Defense, it is not the individual elements that make it so effective, but the expert blending and balancing of the Brazilian oils with the pure water. This is what distinguishes a natural deterrent product from just natural ingredients.
The Flea & Tick Defense can be used by itself or in combination with other Mercola Healthy Pets pest repellent products for maximum protection. Give your best friend the protection it needs today!
Product Video
Product Complete Label with Usage Directions
Note
This product contains essential oils. Check to make sure your pet is not sensitive to essential oils. See the FAQs.
Product FAQ
Q : Can I use the Herbal Repellent Collar, Spot On Topical Herbal Repellent, and Flea & Tick Defense together?
A : Yes, all three repellent products were designed to be used either individually or together, depending on where you live and your pet’s exposure to pests. It is recommended to use all three together if you live in an area heavily populated with fleas and ticks.
Q : Could the wintergreen essential oil (or any of the other oils in these products) have a negative effect on my pet’s health?
A : Outdated, conventional veterinary medicine has suggested that all essential oils (including wintergreen), could pose a risk to an animal’s health. However, professionally blended essential oils are and have been used for holistic pet remedies safely and effectively for many years. When used correctly, the well-researched oils included in our formulas should not pose any negative health effects, unless your pet is allergic to essential oils or has a medical condition where essential oils should not be used. It is important to apply the product correctly. If your pet has a medical condition, consult with your vet before using this product.
Q : How can I tell if my pet is sensitive to the essential oils in these products?
A : You should always check to make sure that your pet is not sensitive to essential oils prior to using the entire dose. To determine if your pet may be sensitive to the essential oils in Flea & Tick Defense or Spot On Topical Herbal Repellent, apply a small amount of product (one drop) using your finger tip, between the shoulder blades and wait 24 hours to evaluate if a red rash appears or if you observe any other effects. If there is no reaction, apply the remaining amount of product as directed. If itching, flaking, scratching or redness appears, wash the area with soap and water and discontinue use.
Q : What if my pet has any medical or health conditions?
A : It is important that you consult your veterinarian prior to use or application if your pet has a medical or health condition or allergies.
Q : How do I apply the Spot On Topical Herbal Repellent and the Flea & Tick Defense?
A : Snap the cap off the tip of the Spot On Topical Herbal Repellent applicator. Complete sensitivity testing. Part the fur between your pet’s shoulder blades until you can see their skin. Place the applicator tip directly on their skin and apply the recommended amount by gently squeezing the tube. You can apply the repellent in three spots, an inch apart, between the shoulder blades. Wash hands immediately with soap and water after application.
For the Flea & Tick Defense — Shake well before use. Spray generously on your pet, including legs and stomach. Work into the coat. Depending on your pet, spray may require additional rubbing to get product through their entire coat. Avoid contact with mucous membranes by covering your animal’s nose, mouth and eyes when applying near your animal’s head. To apply product to your pet’s head, spray solution onto a paper towel and wipe your pet’s neck, ears and face, carefully avoiding eyes and nose.
Q : Can my pet consume the Spot On or Flea & Tick Defense products?
A : Essential oils do not taste good to dogs and cats. You should avoid contact with the mouth, nose and eyes as noted in the instructions. If contact does occur, you may find your pet salivates or foams from the mouth profusely until the taste is gone. To avoid hypersalivation response, do not allow your pet to lick off the product.
Q : Are herbal pest repellents as effective as harsh commercial repellants?
A : Many people choose harsh chemical-based spot-on products and collars because they are convenient and effective. Herbal pest repellants deter fleas, ticks and mosquitos utilizing essential oils. Herbal pest repellents combined with a regimen of daily grooming and nose-to-tail body checks are useful alternatives.
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg