Product Summary
Have you been searching for an all-natural topical balm for your pup’s scrapes, rashes, and irritations? Hot spots? Dry skin? Surgery scar? Look no further for your go-to remedy. In addition to nourishing the skin, this balm protects and treats a plethora of bacterial issues such as atopic dermatitis, allergic dermatitis, and more.
Skin Soother is a 100% natural topical balm packed with organic, plant-based healing herbs, anti-bacterial, anti-fungal, & anti-inflammatory. This incredible balm boasts with healing capabilities, nourishing and soothing your dog’s affected area to prevent and treat a plethora of ailments and irritations. Your doggo will thank you for the relief from cuts, rashes, burns, wounds, and more. Basically, this is a natural Neosporin for your loyal canine companion!
Skin soother is a must have doggy first-aid kit. What does the balm help heal and treat?
- Wounds, cuts, scrapes, burns
- Hot spots & allergy symptoms
- Dog Acne
- Rash & skin irritations
- Interdigital cysts
- Prevents & treats bacterial infections
- And more!
We craft every balm in the USA with your pup in mind. We use only the highest-quality ingredients creating a vegan, safe, powerful healing treatment to have on hand for any “ruh-roh” moments.
Skin Soother is sure to keep tails waggin’.
Product Video
Product Ingredients
Our ingredients are organic, plant-based, and never compromised. With the highest quality and natural healing properties, these balms are effective, safe, and will leave your pup living its best life!
Some star players in Skin Soother include:
Lavender
- Anti-inflammatory, helps reduce itching, swelling, & redness.
Chamomile
- Antioxidant, anti-inflammatory, & antimicrobial helps speed up healing
Frankincense
- Natural antiseptic, disinfectant, & astringent to help heal boils, infected wounds, & inflammation
Sea Buckthorn Oil
- Loaded with antioxidants, Vitamins C & E to help treat burns & wounds
Myrrh
- Anti-fungal, antimicrobial, astringent used to fight viral & fungal infections
Remaining essential ingredients:
- Cocoa butter
- Sweet almond oil
- Coconut oil
- Safflower oil
- Candelilla wax
- Vetiver
- Niaouli
- Benzoin
- Vitamin E
Product Application
Distract, apply, & reward!
With a distraction in tow (we love training treats or maybe their favorite toy) clean up any excess dirt or debris evident around the affected area. Use two fingers or a low-absorbent cloth to apply a generous amount of Skin Soother covering the area completely. Allow the area to dry (a nice belly rub always does the trick!) and follow up with a treat or play time for a positive reward!
Repeat one to three times daily. Consistent & frequent application to open wounds is crucial to protect against infections & harmful bacteria. Decrease application as the area improves.
Product FAQs
Q : WHAT IS SKIN SOOTHER RECOMMENDED FOR?
A : Skin Soother is essential for:
- Wounds, cuts, scrapes, burns
- Acne, rashes, skin irritations
- Hot spots, yeast & fungal infections
- Dry, flaky and itchy skin
- Allergy symptoms
- Post surgery treatment
- Reduces scarring
- Soothing discomfort
- Inflamed bug bites
- Interdigitial cysts
- Preventing & treating bacterial infections: hot spots, bacterial folliculitis, atopic dermatitis, impetigo, acral lick dermatitis or granuloma, allergic dermatitis, seborrhea, alopecia, dry flaky skin.
Q : WHAT IF MY DOG LICKS IT OFF?:
A : Natural Dog Company products are 100% natural, safe and edible. Our products will still work even if most of it is licked off. Though, for best results, we advise using distractions. Give your dog a raw bone to chew on, a yummy treat, dinner, or play with them for a few minutes until the carrier oils have had a chance to work it’s magic. We hear peanut butter works great!
Q : HOW OFTEN SHOULD I APPLY SKIN SOOTHER?
A : We recommend applying at least 2-3x daily. Frequent application to open wounds is important to protect against infections and to kill any existing harmful bacteria. Be sure to generously, covering the entire area. Decrease use with improvement.
Q : HOW SOON SHOULD I SEE RESULTS?
A : This is hard to say, it is varies greatly depending on the initial condition and frequency of use. Many customers see incredible results within the first week, while others make take longer. It is important to apply multiple times daily and try to distract your dog from licking in order to get the best results. Wounds have been proven to heal much faster with use of Skin Soother than those without.
Q : HOW SHOULD I APPLY SKIN SOOTHER?
A : If dirt or debris are evidence, cleanse area if possible before application.
For tin : use two fingers to scoop a small amount and gently rub into affected area. Or for no mess application use a small beauty pead or low-absorbent cloth.
For stick : twist up from bottom and apply directly to the skin. Apply two to three times daily.
Frequent application to open wounds is important to protect against infections and to kill any existing bacteria. Be sure to generously, covering the entire area. Decrease use with improvement.
Q : CAN SKIN SOOTHER BE USED ON OTHER ANIMALS?
A : Absolutely! Skin Soother can be used on all animals - even humans!
Q : WHAT IS THE DIFFERENCE BETWEEN SKIN SOOTHER AND WRINKLE BALM?
A : While Skin Soother and Wrinkle Balm both have similar qualities, Skin Soother has a higher concentration of essential oils and is a more powerful formula. Because of this high concentration, it is not recommended for sensitive tissues, such as around face and eyes. Wrinkle Balm is a milder formula and better suited for those area. In similar instances, if there are problematic areas that are not being resolved completely with Wrinkle Balm, it may be necessary to use Skin Soother due to the more powerful formula.
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg