Product Summary
Support for hot spots, minor wounds and more for dogs. Mountain Salve is a ultimate 100% organic salve that includes natural antibiotics and antifungal herbs in addition to the herbal blend used in Inflapotion™, plus essential oils selected for their healing properties and purity.
Great for:
- General wound care
- Hot spots
- Itchy, scratchy tummies
- Girth fungus on horses
- Pressure sores
- Secondary bacterial infections resulting from scratching or fungus
- And so much more
Product Video
Product Ingredients
Mountain Salve is made with a proprietary blend of herbs:
- Goldenseal herb
- Oregon grape root
- Plantain herb
- Chickweed
- Usnea
- Emu oil
- Cocoa butter
- Vitamin E
- Beeswax
- and essential oils in a base of sunflower oil, olive oil, and coconut oil.
Beeswax
Thanks to its antibacterial agents, beeswax has a long history of being used for certain skin issues. Historically, this has included treating burns and wounds. Nowadays, it is used to soothe symptoms of certain skin conditions, especially that of sensitive skin.
Chickweed
Chickweed (Stellaria media (Linn.) Villars), also called starweed, satin flower, or mouse-ear — is a common weed in the carnation family. It contains many plant compounds, including phytosterols, tocopherols, triterpene saponins, flavonoids, and vitamin C. Applying whole chickweed as a plaster to swollen areas or even broken bones could provide anti-inflammatory, anti-irritation, and soothing effects. The whole plant can fight inflammation when used for inflamed skin, joints, and respiratory tract illnesses like bronchitis. Chickweed may fight germs and help heal wounds and infections. It has been used for these purposes in traditional Chinese medicine for centuries, primarily for skin diseases and dermatitis . In Ireland and Britain, chickweed is a common remedy for alleviating skin problems, speeding wound healing, and reducing irritation and itchiness.
Cocoa Butter
Cocoa butter is an antioxidant powerhouse. High in antioxidants, it helps fight off free radical damage, and is also an anti inflammatory. While it is known to reduce stretch marks, it is also reputed to help with healing scars. High in fatty acids, it hydrates the skin deeply, making it a rich moisturizer. It also contains oleic, palmitic and stearic acids, all of which nourish the skin. It has also been known to help with sensitive skin.
Coconut Oil
The medium chain fatty acids in coconut oil have antimicrobial properties that can help protect against harmful microorganisms, especially skin infections. Applying coconut oil directly to the skin also helps with the prevention of the growth of microorganisms, ala bacteria, due to its lauric acid content. Capric acid also helps prevent anti fungal growth.
Coconut oil also has been shown to have anti inflammatory and pain relieving properties. It is able to improve the anti oxidant status, which in turns reduces oxidative stress.
Emu Oil
Emu oil is used to relieve minor aches and pains, help wounds heal quicker, and protect skin from the elements. The most popular benefit is its use as an anti inflammatory, though it also contains compounds that have anti oxidant properties. Made up of smaller particles, allowing the carriage of many healthful compounds to deep layers of the skin.
Emu oil contains high amounts of polyunsaturated fatty acids (PUFAs), antioxidants, and compounds, including essential fatty acids, namely omega-3, omega 6, and omega-9 fatty acids that help reduce inflammation, ease muscular pain, and arthritic joint pain. They may also help relieve signs of wrinkles, scars, and blemishes by nourishing the skin cells. It also contains vitamin A, an antioxidant and essential nutrient, which is an excellent skin tonic. Emu oil also has additional compounds like carotenoids, flavones, polyphenols, tocopherol, and phospholipids.
Goldenseal Herb
Used by the Native Americans as a tonic for sore throats, eye infections, ulcers, and even arrow wounds. It has been used as an insect repellent and as a pesticide for crops. Recent studies have found Goldenseal to be beneficial against viruses and infections. The antibiotic properties of Goldenseal are due to the alkaloid content, including berberine, which has been found to be effective against organisms.
Oregon Grape Root
Used in medicinal remedies since the late nineteenth century for its blood purifying properties as well as its antibiotic properties. It is well-known for treating skin and mouth disease caused by toxins in the blood. Oregon Grape root is also a tonic for all glands, promotes digestion, and aids in the assimilation of nutrients.
Plantain Herb
One of the most commonly used plants in the world. This is the plant that produces psyllium. Plantain has been used to treat stomach ulcers internally and externally for stings and venomous bites. Used topically, it can help stop bleeding and heal damaged tissues.
Sunflower Oil
Sunflower oil contains several compounds that have benefits for skin, such as oleic acid, vitamin E, sesamol and linoleic acid.
Vitamin E is an antioxidant that can help protect skin from free radicals and from adverse effects of the sun. Using a skincare product formulated with sunflower oil is a good way to obtain vitamin E’s benefits for skin.
Linoleic acid helps to maintain the skin’s natural barrier, supporting its ability to retain moisture. It also has an anti inflammatory effect when used topically. It can be said it is effective for protecting skin against bacteria and germs.
Topical use of sunflower oil was also beneficial for healing wounds faster due to its oleic acid content; while sesamol apparently had chemopreventive properties.
Usnea
In Traditional Chinese Medicine, Usnea is known for its "cooling and drying" energetic properties and its ability to “clear heat, move damp, and resolve toxicity”. It contains a chemical called Usnic Acid, which is often included as an ingredient in creams, powders, toothpastes, mouthwash, deodorants, hair shampoos and sunscreen products. Usnic Acid is used as an active principle or as a preservative in these applications. In herbal practice Usnea Lichen is traditionally prepared as a alcohol tincture or extract. It is used to promote excretion within the kidneys and the urinary tract, which supports a healthy immune response in the respiratory tract and mucous membranes, healthy functions of the urinary system, and maintains a healthy microbial balance within the Urinary System.
Vitamin E
Vitamin E is a nutrient that helps support the immune system and help cell regeneration. It also has antioxidant and anti-inflammatory properties. It is most commonly known for its benefits for skin health and appearance. Applied topically, it helps reduce inflammation and makes skin look younger.
Note
- IN ORDER TO PRESERVE FRESHNESS, KEEP CLOSED IN A COOL, DRY PLACE AND AVOID EXCESSIVE HEAT.
- THIS PRODUCT IS NOT INTENDED TO CURE OR TREAT MAJOR DISEASE, ILLNESS, OR INJURY AND IS NOT A SUBSTITUTE FOR REGULAR VETERINARY CARE.
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
Product Summary
Product Summary
Support for hot spots, minor wounds and more for dogs. Mountain Salve is a ultimate 100% organic salve that includes natural antibiotics and antifungal herbs in addition to the herbal blend used in Inflapotion™, plus essential oils selected for their healing properties and purity.
Great for:
- General wound care
- Hot spots
- Itchy, scratchy tummies
- Girth fungus on horses
- Pressure sores
- Secondary bacterial infections resulting from scratching or fungus
- And so much more
Product Video
Product Video
Product Ingredients
Product Ingredients
Mountain Salve is made with a proprietary blend of herbs:
- Goldenseal herb
- Oregon grape root
- Plantain herb
- Chickweed
- Usnea
- Emu oil
- Cocoa butter
- Vitamin E
- Beeswax
- and essential oils in a base of sunflower oil, olive oil, and coconut oil.
Beeswax
Thanks to its antibacterial agents, beeswax has a long history of being used for certain skin issues. Historically, this has included treating burns and wounds. Nowadays, it is used to soothe symptoms of certain skin conditions, especially that of sensitive skin.
Chickweed
Chickweed (Stellaria media (Linn.) Villars), also called starweed, satin flower, or mouse-ear — is a common weed in the carnation family. It contains many plant compounds, including phytosterols, tocopherols, triterpene saponins, flavonoids, and vitamin C. Applying whole chickweed as a plaster to swollen areas or even broken bones could provide anti-inflammatory, anti-irritation, and soothing effects. The whole plant can fight inflammation when used for inflamed skin, joints, and respiratory tract illnesses like bronchitis. Chickweed may fight germs and help heal wounds and infections. It has been used for these purposes in traditional Chinese medicine for centuries, primarily for skin diseases and dermatitis . In Ireland and Britain, chickweed is a common remedy for alleviating skin problems, speeding wound healing, and reducing irritation and itchiness.
Cocoa Butter
Cocoa butter is an antioxidant powerhouse. High in antioxidants, it helps fight off free radical damage, and is also an anti inflammatory. While it is known to reduce stretch marks, it is also reputed to help with healing scars. High in fatty acids, it hydrates the skin deeply, making it a rich moisturizer. It also contains oleic, palmitic and stearic acids, all of which nourish the skin. It has also been known to help with sensitive skin.
Coconut Oil
The medium chain fatty acids in coconut oil have antimicrobial properties that can help protect against harmful microorganisms, especially skin infections. Applying coconut oil directly to the skin also helps with the prevention of the growth of microorganisms, ala bacteria, due to its lauric acid content. Capric acid also helps prevent anti fungal growth.
Coconut oil also has been shown to have anti inflammatory and pain relieving properties. It is able to improve the anti oxidant status, which in turns reduces oxidative stress.
Emu Oil
Emu oil is used to relieve minor aches and pains, help wounds heal quicker, and protect skin from the elements. The most popular benefit is its use as an anti inflammatory, though it also contains compounds that have anti oxidant properties. Made up of smaller particles, allowing the carriage of many healthful compounds to deep layers of the skin.
Emu oil contains high amounts of polyunsaturated fatty acids (PUFAs), antioxidants, and compounds, including essential fatty acids, namely omega-3, omega 6, and omega-9 fatty acids that help reduce inflammation, ease muscular pain, and arthritic joint pain. They may also help relieve signs of wrinkles, scars, and blemishes by nourishing the skin cells. It also contains vitamin A, an antioxidant and essential nutrient, which is an excellent skin tonic. Emu oil also has additional compounds like carotenoids, flavones, polyphenols, tocopherol, and phospholipids.
Goldenseal Herb
Used by the Native Americans as a tonic for sore throats, eye infections, ulcers, and even arrow wounds. It has been used as an insect repellent and as a pesticide for crops. Recent studies have found Goldenseal to be beneficial against viruses and infections. The antibiotic properties of Goldenseal are due to the alkaloid content, including berberine, which has been found to be effective against organisms.
Oregon Grape Root
Used in medicinal remedies since the late nineteenth century for its blood purifying properties as well as its antibiotic properties. It is well-known for treating skin and mouth disease caused by toxins in the blood. Oregon Grape root is also a tonic for all glands, promotes digestion, and aids in the assimilation of nutrients.
Plantain Herb
One of the most commonly used plants in the world. This is the plant that produces psyllium. Plantain has been used to treat stomach ulcers internally and externally for stings and venomous bites. Used topically, it can help stop bleeding and heal damaged tissues.
Sunflower Oil
Sunflower oil contains several compounds that have benefits for skin, such as oleic acid, vitamin E, sesamol and linoleic acid.
Vitamin E is an antioxidant that can help protect skin from free radicals and from adverse effects of the sun. Using a skincare product formulated with sunflower oil is a good way to obtain vitamin E’s benefits for skin.
Linoleic acid helps to maintain the skin’s natural barrier, supporting its ability to retain moisture. It also has an anti inflammatory effect when used topically. It can be said it is effective for protecting skin against bacteria and germs.
Topical use of sunflower oil was also beneficial for healing wounds faster due to its oleic acid content; while sesamol apparently had chemopreventive properties.
Usnea
In Traditional Chinese Medicine, Usnea is known for its "cooling and drying" energetic properties and its ability to “clear heat, move damp, and resolve toxicity”. It contains a chemical called Usnic Acid, which is often included as an ingredient in creams, powders, toothpastes, mouthwash, deodorants, hair shampoos and sunscreen products. Usnic Acid is used as an active principle or as a preservative in these applications. In herbal practice Usnea Lichen is traditionally prepared as a alcohol tincture or extract. It is used to promote excretion within the kidneys and the urinary tract, which supports a healthy immune response in the respiratory tract and mucous membranes, healthy functions of the urinary system, and maintains a healthy microbial balance within the Urinary System.
Vitamin E
Vitamin E is a nutrient that helps support the immune system and help cell regeneration. It also has antioxidant and anti-inflammatory properties. It is most commonly known for its benefits for skin health and appearance. Applied topically, it helps reduce inflammation and makes skin look younger.
Note
- IN ORDER TO PRESERVE FRESHNESS, KEEP CLOSED IN A COOL, DRY PLACE AND AVOID EXCESSIVE HEAT.
- THIS PRODUCT IS NOT INTENDED TO CURE OR TREAT MAJOR DISEASE, ILLNESS, OR INJURY AND IS NOT A SUBSTITUTE FOR REGULAR VETERINARY CARE.
Shipping Policy
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
