AnimalBiome Gut Health Test | Gut Microbiome Test | Holistic Healthcare for Dogs & Cats

Product Summary

If your dog’s or cat's gut microbiome is out of balance or missing beneficial bacteria, important digestive and immune functions may not work properly, causing symptoms like diarrhea, vomiting, constipation, and skin issues.

AnimalBiome Gut Health Test report gives you the tools to understand your dog’s and cat's everyday digestive health. Using DNA sequencing, AnimalBiome analyze the bacteria in the sample and compare it to their healthy dog, and healthy cat reference set to determine if an imbalance is present. Powered by the most comprehensive DNA sequencing technology and innovative scientific research available, the Gut Health Test can accurately detect over 5000 types of bacteria from your dog’s and cat's stool.

The test kit includes everything you need to collect a stool sample from your dog and cat and send it back to us for assessment. You will receive a detailed report to understand and help restore your dog’s health.

• Fast results, receive your report in about 2-3 weeks from receipt of the sample.
• Detects and identify bacterial overgrowths and imbalances.
• Learn about your dog’s unique gut flora and the state of your dog’s and cat's gut health.
• See how your dog’s and cat's gut bacteria compare to common bacteria found in healthy dogs and cats.
• Identify specific harmful bacteria (pathogens) associated with dog and cat health, including:
  • Clostridium perfringens
  • Escherichia coli
  • Campylobacter upsaliensis
  • Clostridioides difficile
  • Salmonella enterica
  • Staphylococcus aureus
  • Listeria monocytogenes
  • Staphylococcus intermedius
  • Campylobacter jejuni
  • Clostridium piliforme
• Screen for beneficial bacteria; learn how to introduce ones that are missing and promote the growth of the ones that are present. Includes detection of:
  • Clostridium hiranonis (Peptacetobacter hiranonis)
  • Turicibacter sanguinis
  • Faecalibacterium spp.
  • Blautia spp.
  • Fusobacterium spp.
  • Subdoligranulum spp.
  • Megasphaera spp.
  • Bifidobacterium spp.
  • Bacteroides spp.
• Receive customized, science-backed recommendations for how to optimize your dog’s and cat's gut health.
• Allows you to see how the gut responds to dietary changes or treatments by retesting.
• Veterinarian recommended
• 15 minute phone consultation with one of their gut microbiome test experts, based on US time zones.
• Backed by science.

When to use the DoggyBiome Gut Health Test:

• Determine the underlying cause of digestive and skin problems and how to resolve them.
• Make informed, evidence-based choices that promote gut health and immunity.
• Monitor gut pathogen levels without visiting the vet office.
• Establish a baseline of your dog’s and cat's gut microbiome profile.
• Track your dog’s and cat's gut microbiome over time and catch issues before symptoms arise.
• Engage your curiosity by exploring a detailed profile of the tiny organisms living in your dog’s and cat's gut.

Whats inside?

The at-home Gut Health Test kit contains everything you need, including step-by-step instructions, to take a sample of your dog/cat’s stool and mail it back to our laboratory.

• 1 x Gloves
• 2 x Sample tubes (one is for backup)
• 1 x Swabs
• 1 x Wooden stick
• 1 x Mailer bag
• 1 x plastic bag with absorbent sheet
• Fecal scoring chart
• Test kit box

Learn More About The Microbiome

See a Sample Report

Learn About Our Science

Product Video

What's In The Gut Microbiome Health Test Kit?

How Does The Gut Health Test Results Looks Like?

This video tour walks you through an actual DoggyBiome Gut Health Test report for Charlie, a 14-year-old dog with diarrhea.

This video tour walks you through an actual KittyBiome Gut Health Test report for Lilac, a 16-year-old cat experiencing vomiting and diarrhea.

Result Consultation Session

This video is just giving you an idea on what will be covered during your consultation session. Every result you receive entitles you to a 15min Phone Consultation with one of AnimalBiome gut microbiome test experts. You may schedule it here.

Alternatively, or in any case that the phone consult call fails, you may also or be requested to email your questions to team@doggybiome.com for dogs or team@kittybiome.com for cats pertaining to your result.

Unboxing, Sample Collection and Registering your sample

This video shows you the unboxing, how to collect your sample and register your sample.

If you more questions on how to collect your sample or registering your sample, do get in touch with us.

Collect and Send Samples Guide

Overview:

1. Purchase the test kit via our website.
2. You will receive the kit within 3-4 working days.
3. Register your test kit code at AnimalBiome's Pet Portal
4. Collect your poo samples and put into the Sample Tubes.
5. Place the Sample Tubes into the plastic bag with absorbent sheet
6. Place the plastic bag into the provided Bubble Mailer bag then into the (Grey/white) mailer bag provided.
7. If you have chosen to send the samples back to USA Yourself, Make arrangements with your own preferred courier vendor or follow our VPost (Singpost) sending instructions in another tab and send it to the address given.
8. If you have chosen to send the samples back to USA via our FedEx services, Place your Grey mailer bag into the provided FedEx envelope. And click here to schedule for your FedEx pickup.
9. Upon receiving your samples in USA, the results will be sent to you via email within 2-3 weeks.
10. Access your dog’s report via AnimalBiome online Pet Portal.
11. Schedule a 15min Phone Consultation with one of AnimalBiome gut microbiome test experts. You may schedule it here

Optional - Upon receiving your results, if you need further help on how to change your animal's diet to support their health, you may also option to schedule a consult with our in-house certified professional nutritionist with an additional fee of SGD$78 on Nutrition Planning.

Click here to find out more about the consult.

How to collect your pet's poo?

For best results, AnimalBiome recommend discontinuing probiotics for 24hrs before collecting a poo sample.

Step 1 :

• Collect a fresh stool sample (within 4 hours of elimination or first thing in the morning for cats).

Step 2 :

• Gather sampling supplies.
• Uncap both sample tubes. Becareful not to spill the clear liquid inside the sample tubs.
• Place both tubes into the tube-stabilizing holes inside the box.
• Open one package of swabs and the wrapped wooden stick.

Step 3 :

• Put on the gloves.
• Break open the poop with the wooden stick to expose the center which has not been contaminated by dirt or other particles.
• Take one swab and scoop a pea-sizes piece of poop from the inner section and place into the tube.
• Ensure that the stool is covered completely by the liquid. 
• Carefully screw the cap back on.
• Ensure the tube is sealed tightly to prevent leakage.
• Repeat the same procedure for the other tube using the second swab.
• If your animal has very soft poop or diarrhea, dip the swab tip into the poop and ensure the entire swab tip is completely covered.
• If you animal has very hard poop, use the swab or stick to transfer the sample.
• If your animal's poop is too soft to break open with the stick, you can dip the swab directly into the sample. Do your best to avoid any contaminants.
• For very soft poop or diarrhea, swirl the swab tip in the liquid to transfer as much material as possible. The liquid should change color.

Step 4 :

• Register your sample by creating an account with your animal's profile at app.animalbiome.com
• Place the sample tube inside the clear plastic bag with white absorbent sheet.
• Place the bagged samples tubes into the smaller bubble mailer and seal it.
• Place the sealed bubble mailer into the provided (white/grey) mailer bag.

How to send your samples from Singapore?

• If you have chosen to send the samples back to USA Yourself, Look for your preferred courier vendor to send the samples back to USA with the address given below.
• Or you may option to use VPost (Singpost) International registered service which cost only SGD$11.90 which is the cheapest route that we could recommend.

You can find step by step into guiding you how to send via VPost (Singpost) in the next tab.

• If you have chosen to send the samples back to USA via our FedEx services, Please insert your White/Grey mailer bag into the provided FedEx envelope.
• Once your FedEx envelope is ready for collection, kindly fill up the form below to schedule for your FedEx pickup.

Kindly note that FedEx Service is only applicable for Singapore and Malaysia address only.

How to send your samples from Malaysia?

• If you have chosen to send the samples back to USA Yourself, Look for your preferred courier vendor to send the samples back to USA with the address given below.
• If you have chosen to send the samples back to USA via our FedEx services, Please insert your Grey mailer bag into the provided FedEx envelope.
• Once your FedEx envelope is ready for collection, kindly fill up the form below to schedule for your FedEx pickup.

 

Kindly note that FedEx Service is only applicable for Singapore and Malaysia address only.

How to send your samples from other countries?

• Look for your preferred courier vendor to send the samples back to USA with the adress given below.
• Or you may email us to see if our FedEx Service could be extended for your country.

Address to send your samples to:

• ANIMALBIOME 2945 WEBSTER ST FLR 2 OAKLAND, CA  94609-3406

Send via VPost (Singpost) Guide

You can find step by step into guiding you how to send via VPost (Singpost) in this tab.

*However do note that what we guided you is to declare an inaccurate actual form of the item sent, in order to bypass the custom clearance in the USA, as Poop sample is considered a restricted items under VPost rules, therefore there's still a little risk you need to be aware of, it can be hold up or being discarded if custom officer decided to throughly check your package and finds out that it is a restricted item. But usually it does goes through the customs ok.

*Also note that we won't be liable for any package being hold up or discard at custom, we are just suggesting the cheapest way you can send your samples in and also stating the risk you might encounter.

VPOST STEP BY STEP GUIDE.

1. Visit https://www.ezy2ship.net/
2. Click CREATE SHIPMENT.
3. Fill in the Brief Information and Shipment Details.
   • Select USA.
   • Postcode, 94609.
   • Select SMALL PACKET.
   • Delcared value, SGD 5.
   • Weight, 0.1.
   • Length, 9.
   • Width, 9.
   • Height, 13.
4. Select International Registered Service (recommended).
5. Fill in the Full Shipment Details.
   • Leave the VAT and Sender Reference EMPTY.
   • Type of goods, GIFT.
   • Item description,BOTTLE
   • Declared value, 5
   • Country of manufacture, SINGAPORE.
   • Item weight, 0.1
   • Quantity, 2
   • USA and enter postcode 94609.
   • Select small packet and enter delcared value SGD 5.
   • Enter weight 0.1, length 9, width 9, height 13.
6. Fill in Delivery Details.
   • Fill in your details.
   • Select your nearest POST OFFICE BRANCH.
   • Recipient details - Name, ANIMALBIOME.
   • Recipient details - Address, 2945 WEBSTER ST. FLR 2.
   • Recipent details - City, OAKLAND.
   • Recipient details - State, CALIFORNIA.
   • Recipient details - Country, U.S.A.
   • Recipient details - Postcode, 94609
7. Checkout your shipment.
8. Select your payment method.
9. Visit your nearest POST Office Branch Counter for printing of label and send!

Product FAQ

Q : What is fecal microbiome testing and what are the benefits?

A : Fecal microbiome testing is the process of sequencing bacterial DNA material from a small fecal sample. AnimalBiome can detect all known bacteria from your dog's and cat’s stool sample and then provide you with a comprehensive report.

Testing a dog's and cat’s microbiome provides insights into their health. Then imbalances in specific gut bacteria can be addressed to help alleviate such symptoms as diarrhea, vomiting, constipation, and itchy skin that may be associated with some chronic health conditions.

Q : How fresh does the poop sample need to be for analysis?

A : For dogs, AnimalBiome recommend collecting a sample as soon as your dog poops, picking it up in a bag, and bringing it to your sampling area right away. For cats, the sample should be less than 4 hours old.

Q : Do I need to discontinue supplements or medications before taking a poop sample for analysis?

A : When possible, AnimalBiome recommend discontinuing antibiotics and probiotics at least 24 hours before taking a poop sample for analysis.

Q : My pet is having diarrhea. Can I still send a poop sample for analysis?

A : Yes. AnimalBiome test has been carefully optimized to account for loose stool or diarrhea. When you collect the sample, try to cover as much of the swab tip as you can, and be sure to break off the swab tip and leave it inside the tube.

Q : What if my sample includes dirt or other contaminants?

A : It is okay if you are not able to collect a sample that is completely free of dirt or other environmental particles, but cleaner samples can be processed more quickly. Just try your best!

Q : What if my cat's sample contains litter?

A : It is okay if you are not able to collect a sample that is completely free of litter particles, but cleaner samples can be processed more quickly. Just try your best!

Q : What beneficial bacteria does the Gut Health Test Screen for and what makes them 'beneficial'?

A : The Gut Health Test can detect:

• Clostridium hiranonis (Peptacetobacter hiranonis)
• Turicibacter sanguinis
• Faecalibacterium spp.
• Blautia spp.
• Fusobacterium spp.
• Subdoligranulum spp.
• Megasphaera spp.
• Bifidobacterium spp.
• Bacteroides spp.

Scientific research has identified these types of bacteria as beneficial for both gut health and host health in dogs and cats. All gut bacteria fulfill different roles; beneficial ones can help with reducing inflammation, producing important molecules, improving immune system function, aiding in digestion and metabolism, and other important aspects of host health.

Q : Will this test show me if my pet has a parasitic infection?

A : The Gut Health Test looks specifically at the bacterial microbiome, which does not include parasites like Giardia, hookworms, or roundworms.

Q : Will this test tell me what foods my dog and cat is allergic to?

A : The Gut Health Test looks at the bacteria present in the microbiome, which will not provide information on food allergies or intolerances. To find out about food intolerances, please consider our Pet Intolerance Test instead.

Q : How do i resgister my sample?

A : Go to app.animalbiome.com to create an account, and complete your dog's or cat’s Pet Profile.

Select “Register Sample” at the top of the page. Enter the six-character ID code listed on the front of your instruction guide.

Please note that your sample must be registered in order for AnimalBiome scientists to complete the analysis.

Q : Where do I find my pet’s sample ID code?

A : The sample ID code can be found in two locations: first, it is printed on the sample tubes themselves; alternatively, it can be found on the front cover of the provided instruction booklet.

What if my pet’s sample ID is not accepted?

If your pet’s sample ID is not accepted, first please double-check the ID code on the sample tube. If the ID is correct, please contact AnimalBiome so that they can identify the problem. Emailing them at team@animalbiome.com is generally the quickest way to get in touch.

Q : Is my sample safe in the mail?

A : Yes, your sample is safe. The sample tubes contain a special liquid that keeps the bacteria perfectly preserved for analysis, across a very wide range of temperatures. Once inside the tube, the sample is safe for several months.

Q : When will i receive my results?

A : You can expect to receive your results about 2-3 weeks after the sample arrives at AnimalBiome lab.

Q : I need help in sending my samples back to USA, can you help me send it back to USA?

A : Yes we can, you just need to purchase our FedEx For Me option.

Q : I have multiple pets in my household, do i have to purchase multiple FedEx For Me for individual pets?

A : No need, our FedEx courier is based on single address single trip. So if you have multiple pets in your household, you just need to purchase the number of kits required under SHIP MYSELF option and purchase our FedEx Add-On Service as an additional add-on. In this manner, you just need to pay for 1 (one) time courier fee only.

Click here to purchase our FedEx Add-On Service.

Q : I have multiple pets in my household, how can i enjoy the Expedited package with some savings?

A : If you have two dogs or cats or multiple dogs or cats in your household, i recommend you to purchase the Double kits in Standard package and purchase our FedEx courier service as an additional add-on. In this manner, you just need to pay for 1 (one) time shipping fee only instead of multiple Expedited packages. This will allow you to have savings. However do note that the test kits are species specific, so you can only choose double kit for the dog or double kit for the cat.

Click here to purchase our FedEx courier service.

Q : After receiving the result, how do i understand the report?

A : All the packages comes with a 15min Phone Consult with AnimalBiome team, based on US time zones.

The review includes :

• Interpretation of your results.
• Suggested plan on restoring and maintaining your animal's gut health.

Interested in learning more about your dog or cat’s gut microbiome test results? Email AnimalBiome at team@doggybiome.com for dogs or team@kittybiome.com for cats with your questions or to schedule a 15 minute Phone Consultation with one of their gut microbiome test experts.

if you need further help on how to change your animal's diet to support their health, you may also option to schedule a consult with our in-house certified professional nutritionist with an additional fee of SGD$78 on Nutrition Planning.

Click here to find out more about the consult.

Q : Which is the cheapest but still a safe courier vendor you can recommend?

A : The cheapest route will be VPost. We recommend the international registered service which cost $11.90 SGD. We have a step by step to guide you how to send via VPost. However do note that what we guided you is to declare a inaccurate actual form of the item sent, in order to bypass the custom clearance in the USA, as Fecal Sample is kind of considered a restricted items under VPost rules, therefore there's still a little risk you need to be aware of, it can be hold up or being discarded if custom officer decided to throughly check your package and finds out that it is a restricted item. But usually it does goes through the customs ok. Also note that we wont be liable for any package being hold up or discard at custom, we are just suggesting the cheapest way you can send your samples in and also stating the risk you might encounter.

*If you wish to have a hassle and worry free process, do consider our expedited package instead.

Q : Do you recommend re-testing, and how often should it be done?

A : Since gut health may change due to time, over-exposure to medications, envrionment toxins exposure and more, depending what work you have put into repairing and maintaince of the gut, it may prove beneficial to opt for another kit on a yearly basis. However if there isn't any much issues on-going you could do it every 2yrs instead just to monitor the gut health in general.

Q : How long does the process take from the day i place my order to the day i receive my results if i purchase FedEx For Me option?

A : FedEx For Me option is currently only for Singapore and Malaysia orders only. Please contact us for other countries on the process.

Here is an estimated overview of the process for Singapore & Malaysia orders.

Singapore orders process (assuming orders start on a Monday) :

Malaysia orders process (assuming orders start on a Monday) :

Q : Can i interpret the results myself without going through any review session?

A : We do not recommend on interpreting the results by yourself or by someone who is not trained to do so. The test results is more than what it seems and it will help you understand better with a trained consultant. Information from the results are meant to be very individual and a trained consultant will be able to advise more that what you are seeing.

Interested in learning more about your dog or cat’s gut microbiome test results? Email AnimalBiome at team@doggybiome.com for dogs or team@kittybiome.com for cats with your questions or to schedule a 15 minute Phone Consultation with one of their gut microbiome test experts.

Q : How do you determine that my animal is healthy or not healthy? How are are the results being reference based with?

A : AnimalBiome Healthy Reference Set. AnimalBiome has built the world’s largest database of cat and dog microbiome samples. So far, they have collected and analyzed more than 30,000 fecal samples from domestic cats and dogs. Out of those, they’ve assembled a group of samples that meet their criteria for healthy pets.

By studying those healthy samples, AnimalBiome were able to build a profile of the specific bacterial taxa (groups) AnimalBiome could expect to find in the gut microbiome of a healthy cat or dog. AnimalBiome identified a “healthy reference set” consisting of 22 taxa that make up the core microbiome of cats and 17 taxa that make up the core microbiome of dogs.

Shipping Policy

Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)

• Non-frozen items could enjoy FREE delivery with orders $38 and above.
• Non-frozen items will be delivered via J&T Express within 3 working days.
  
• Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.

Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)

• This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
• Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
• Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
• Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
• Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
• Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
• The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
• We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
• Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
• Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.

Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)

• This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
• Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
• Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
• Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
• Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
• Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
• The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
• We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
• Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
• Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.

Singapore Orders (All items via Self Collection)

• Yes, you may also option for Self Collection.
• Self collection is applicable for all items.
• Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
• Self collection address is at
  • 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
  • 330 Ang Mo Kio Ave 1, Singapore 560330

Malaysia Orders (Non-frozen items via FedEx)

• Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
• Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
  
• Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
• Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

Other International Orders (Non-frozen items via various couriers)

• Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
• To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
• Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
• Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.

Return Policy

Generally, all our products are strictly non-refundable nor exchangeable.

However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.

All we ask is that when the item is returned, it should meet the following requirements:

• Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
• Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
• Please ensure at least 6 months of shelf life if it's a perishable item.
• Send us your order confirmation email for refund verification.

Items not eligible for returns:

• Food related, wearables, beds and carriers due to food safety & hygiene reasons.
• Items that are purchased from promotional pricing from all of our sales channels.
• Customers who had a history of returning more than 3 items.

When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.

Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.

As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg