Product Summary
Herbal Support for Cat & Dog Yeast Infection. Glacier Peak Gold is Glacier Peak Holistics's primary tool against cat & dog yeast infection and fungus. This is also a wonderful detoxifier, immune booster, and is helpful in eliminating the root causes of allergy symptoms such as dog itchy ears.
This concentrated blend of 100% organic herbs is in a tincture form, which enables the herbs to be quickly absorbed into the system. The herbs used are those that have been traditionally used for the elimination of a dog yeast infection, fungus, virus, and to help eliminate toxic overload caused by food and environmental stressors.
Additional herbs that have also been added to rebuild a stressed immune system, which is the core of all illness. Without a strong immune system, the body does not have the ability to fend off disease from our toxic world.
- Stubborn yeast infections
- Chronic ear problems
- Skin issues, hair loss
- Incessant "Paw chewing"
- Eliminates fungal overgrowth
- Helps reduce the effect of viruses
- Soothes damages tissues
- Horses also benefit from Glacier Peak Gold
Product Video
Product Ingredients
Glacier Peak Gold is made with a proprietary blend of 100% organic herbs including;
- Astragalus Root
- Black Cumin seed
- Clove bud
- Licorice root
- Mustard seed
- Olive Leaf
- Pau d'arco
- Slippery Elm bark
- Base of distilled water and pure grain alcohol.
If you are concerned about the pure grain alcohol base, it is easily dissipated by putting the individual dosage amount in a small, heat resistant bowl and adding a tablespoon of boiling water. All the alcohol will dissipate in seconds and you can then pour the water/tincture mixture over the food and mix.
Astragalus Root
Used in traditional Chinese medicine for thousands of years as an energy tonic and to enhance the immune system. Studies by the American Cancer Society show the positive effects of Astragalus on the immune systems of the cancer patients tested. It also has antiviral properties that are both preventative and defensive.
Black Cumin Seed
Have over 100 constituents that help the body in many ways, it has been said it can ‘cure everything but death’. It has been shown useful for H. Pylori infection, epilepsy, high blood pressure, asthma and several other ailments. Black seeds have shown significant anti-diabetic and anti-fungal properties. It has also been shown protect against hepatotoxicity in rat studies.
Clove Bud
Used effectively for bacterial and candida infection as well as inhibits the H.Pylori bacteria which is the main cause of ulcers. Clove has been effective to relieve nausea and vomiting. Clove increases circulation of the blood and promotes digestion and used orally will relieve tooth and mouth pain. It has also been shown to increase circulation of the blood and aids in digestion.
Licorice Root
Used medicinally for thousands of years by the Egyptians, Romans, Greeks, and Chinese. Studies have shown it to be an intestinal anti-inflammatory, effective in colitis and ulcers. It has also been shown to stimulate the adrenal glands and create a hormone similar to cortisone in the system. Studies show it contains interferon which is the building blocks for a healthy immune system. It is used to loosen and expel mucus from the respiratory tract and is nutritious for the liver.
Mustard Seed
Aids in detoxification due to the presence of glucosinolates and has antibacterial properties. It is a rich source of calciumm, magnesium, phosphorous and potassium. Also folate and vitamin A. Mustard has also been shown to be effective in chronic inflammatory autoimmune disorder and stimulates the activity of enzymes like S.O.D., glutathione peroxidase and catalase which help to protect and heal.
Olive Leaf
Used medicinally in Ancient Egypt. The reported benefits of Olive Leaf extract range from promoting increased energy and healthy blood pressure, to supporting the cardiovascular system and the immune system. Olive Leaf is used for supporting the body during viral, bacterial, and other infections and fungal overgrowth.
Pau D'arco
A well known herb for healing and protecting the body from disease. It is found in the inner bark of the red lapacho tree, grown in the Andres Mountains. There is some evidence of anti-tumor properties in Pau d’ Arco. It seems to be a powerful alternative and blood builder. It gives the body greater vitality by increasing the resistance to disease. Pau d’ Arco is often referred to as the “everything” herb because of its uses for many disorders. Minerals contained in Pau'd Arco include calcium, cobalt, silicon, zinc.
Slippery Elm Bark
Known by Native Americans and early colonist as a valuable survival food. They used the inner bark as a salve externally for burns and wounds. It was used for colds, coughs, sore throats, wounds, as a poultice to bring boils to a head, and bowel complaints. Many herbalists call it one of the most valuable remedies in herbal practice. It contains as much nutrition as oatmeal. It has been used mainly to treat GI problems, such as stomach and intestinal ulcers, soothing the stomach and colon, indigestion, acidity, and to lubricate the bowels. Nutritionally Slippery Elm contains: calcium, copper, iodine, niacin, selenium, and vitamins A, F, K, and P.
Product Usage Directions
Recommended Usage (30 day cycle) :
- Give up to 3 times per day for 10 days then discontinue use for 10 days.
- Resume giving 2 times per day for 10 more days to prevent relapse.
- Can be given mixed in pet's food or dropped directly in their mouth.
- Do not add drops to the drinking water.
Dosage for Cats and Dogs:
- Up to 3 pounds = 2 drops, up to 3 times per day
- 4 to 10 pounds = 5 drops, up to 3 times per day
- 11 to 20 pounds = 10 drops, up to 3 times per day
- Over 21 pounds = maximum dosage 15 drops, up to 3 times per day
Recommended protocol (60 days protocol) for Cats and Dogs:
Rotate Glacier Peak Gold and Peak Immune 10 day each for 2 rotation, then break from both for 10 days, and resume Peak Immune for another 10 more days.
- 10 Days on Glacier Peak Gold up to 3 times daily, stop
- 10 Days on Peak Immune once daily, stop
- 10 Days on Glacier Peak Gold 2 times daily, stop
- 10 Days on Peak Immune once daily, stop
- Rest 10 days from both products
- Resume 10 days on Peak Immune once daily. stop
*If combating stubborn yeast, you may repeat the above protocol cycle.
Note
- IT IS RECOMMENDED TO START HALF THE LISTED MAX DOSAGE AND WORKING YOUR WAY UP SLOWLY TO AVOID DETOX SYMPTOMS.
- IN ORDER TO PRESERVE FRESHNESS, KEEP CLOSED IN A COOL, DRY PLACE AND AVOID EXCESSIVE HEAT.
- KEEP THIS AND ALL HERBAL MEDICINES OUT OF THE REACH OF CHILDREN AND PETS.
- THIS PRODUCT IS NOT INTENDED TO CURE OR TREAT MAJOR DISEASE, ILLNESS, OR INJURY AND IS NOT SUITABLE FOR REGULAR VETERINARY CARE,
- NOT INTENDED FOR HUMAN CONSUMPTION
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
Product Summary
Product Summary
Herbal Support for Cat & Dog Yeast Infection. Glacier Peak Gold is Glacier Peak Holistics's primary tool against cat & dog yeast infection and fungus. This is also a wonderful detoxifier, immune booster, and is helpful in eliminating the root causes of allergy symptoms such as dog itchy ears.
This concentrated blend of 100% organic herbs is in a tincture form, which enables the herbs to be quickly absorbed into the system. The herbs used are those that have been traditionally used for the elimination of a dog yeast infection, fungus, virus, and to help eliminate toxic overload caused by food and environmental stressors.
Additional herbs that have also been added to rebuild a stressed immune system, which is the core of all illness. Without a strong immune system, the body does not have the ability to fend off disease from our toxic world.
- Stubborn yeast infections
- Chronic ear problems
- Skin issues, hair loss
- Incessant "Paw chewing"
- Eliminates fungal overgrowth
- Helps reduce the effect of viruses
- Soothes damages tissues
- Horses also benefit from Glacier Peak Gold
Product Video
Product Video
Product Ingredients
Product Ingredients
Glacier Peak Gold is made with a proprietary blend of 100% organic herbs including;
- Astragalus Root
- Black Cumin seed
- Clove bud
- Licorice root
- Mustard seed
- Olive Leaf
- Pau d'arco
- Slippery Elm bark
- Base of distilled water and pure grain alcohol.
If you are concerned about the pure grain alcohol base, it is easily dissipated by putting the individual dosage amount in a small, heat resistant bowl and adding a tablespoon of boiling water. All the alcohol will dissipate in seconds and you can then pour the water/tincture mixture over the food and mix.
Astragalus Root
Used in traditional Chinese medicine for thousands of years as an energy tonic and to enhance the immune system. Studies by the American Cancer Society show the positive effects of Astragalus on the immune systems of the cancer patients tested. It also has antiviral properties that are both preventative and defensive.
Black Cumin Seed
Have over 100 constituents that help the body in many ways, it has been said it can ‘cure everything but death’. It has been shown useful for H. Pylori infection, epilepsy, high blood pressure, asthma and several other ailments. Black seeds have shown significant anti-diabetic and anti-fungal properties. It has also been shown protect against hepatotoxicity in rat studies.
Clove Bud
Used effectively for bacterial and candida infection as well as inhibits the H.Pylori bacteria which is the main cause of ulcers. Clove has been effective to relieve nausea and vomiting. Clove increases circulation of the blood and promotes digestion and used orally will relieve tooth and mouth pain. It has also been shown to increase circulation of the blood and aids in digestion.
Licorice Root
Used medicinally for thousands of years by the Egyptians, Romans, Greeks, and Chinese. Studies have shown it to be an intestinal anti-inflammatory, effective in colitis and ulcers. It has also been shown to stimulate the adrenal glands and create a hormone similar to cortisone in the system. Studies show it contains interferon which is the building blocks for a healthy immune system. It is used to loosen and expel mucus from the respiratory tract and is nutritious for the liver.
Mustard Seed
Aids in detoxification due to the presence of glucosinolates and has antibacterial properties. It is a rich source of calciumm, magnesium, phosphorous and potassium. Also folate and vitamin A. Mustard has also been shown to be effective in chronic inflammatory autoimmune disorder and stimulates the activity of enzymes like S.O.D., glutathione peroxidase and catalase which help to protect and heal.
Olive Leaf
Used medicinally in Ancient Egypt. The reported benefits of Olive Leaf extract range from promoting increased energy and healthy blood pressure, to supporting the cardiovascular system and the immune system. Olive Leaf is used for supporting the body during viral, bacterial, and other infections and fungal overgrowth.
Pau D'arco
A well known herb for healing and protecting the body from disease. It is found in the inner bark of the red lapacho tree, grown in the Andres Mountains. There is some evidence of anti-tumor properties in Pau d’ Arco. It seems to be a powerful alternative and blood builder. It gives the body greater vitality by increasing the resistance to disease. Pau d’ Arco is often referred to as the “everything” herb because of its uses for many disorders. Minerals contained in Pau'd Arco include calcium, cobalt, silicon, zinc.
Slippery Elm Bark
Known by Native Americans and early colonist as a valuable survival food. They used the inner bark as a salve externally for burns and wounds. It was used for colds, coughs, sore throats, wounds, as a poultice to bring boils to a head, and bowel complaints. Many herbalists call it one of the most valuable remedies in herbal practice. It contains as much nutrition as oatmeal. It has been used mainly to treat GI problems, such as stomach and intestinal ulcers, soothing the stomach and colon, indigestion, acidity, and to lubricate the bowels. Nutritionally Slippery Elm contains: calcium, copper, iodine, niacin, selenium, and vitamins A, F, K, and P.
Product Usage Directions
Product Usage Directions
Recommended Usage (30 day cycle) :
- Give up to 3 times per day for 10 days then discontinue use for 10 days.
- Resume giving 2 times per day for 10 more days to prevent relapse.
- Can be given mixed in pet's food or dropped directly in their mouth.
- Do not add drops to the drinking water.
Dosage for Cats and Dogs:
- Up to 3 pounds = 2 drops, up to 3 times per day
- 4 to 10 pounds = 5 drops, up to 3 times per day
- 11 to 20 pounds = 10 drops, up to 3 times per day
- Over 21 pounds = maximum dosage 15 drops, up to 3 times per day
Recommended protocol (60 days protocol) for Cats and Dogs:
Rotate Glacier Peak Gold and Peak Immune 10 day each for 2 rotation, then break from both for 10 days, and resume Peak Immune for another 10 more days.
- 10 Days on Glacier Peak Gold up to 3 times daily, stop
- 10 Days on Peak Immune once daily, stop
- 10 Days on Glacier Peak Gold 2 times daily, stop
- 10 Days on Peak Immune once daily, stop
- Rest 10 days from both products
- Resume 10 days on Peak Immune once daily. stop
*If combating stubborn yeast, you may repeat the above protocol cycle.
Note
- IT IS RECOMMENDED TO START HALF THE LISTED MAX DOSAGE AND WORKING YOUR WAY UP SLOWLY TO AVOID DETOX SYMPTOMS.
- IN ORDER TO PRESERVE FRESHNESS, KEEP CLOSED IN A COOL, DRY PLACE AND AVOID EXCESSIVE HEAT.
- KEEP THIS AND ALL HERBAL MEDICINES OUT OF THE REACH OF CHILDREN AND PETS.
- THIS PRODUCT IS NOT INTENDED TO CURE OR TREAT MAJOR DISEASE, ILLNESS, OR INJURY AND IS NOT SUITABLE FOR REGULAR VETERINARY CARE,
- NOT INTENDED FOR HUMAN CONSUMPTION
Shipping Policy
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
