Product Summary
Just like your hands and lips can get chapped, so can your dog's nose, paw pads, and elbows. If left untreated, these painful areas may become infected. Paw pads are especially susceptible to being damaged by ice, snow, hot and cold surfaces, sand, salt, and dry air.
Our USDA Certified Organic healing paw balm safely and quickly soothes and heals rough, irritated, itchy, chapped, crusty, cracked, and dry skin. In just a few days you will see a noticeable difference! Once restored, use our balm daily as a moisturizer to maintain your dog’s healthy skin!
- Unscented and hypoallergenic for your dog's sensitive snout, our healing paw balm provides year-round fast and effective protection.
- While many paw wax salves contain petrochemicals, olive oil, or coconut oil that might clog skin pores, ours is made with all-natural organic carnauba wax to protect your dog's dry skin from environmental assaults while retaining moisture (it’s a natural humectant) and allowing the pores to breathe.
- Combined with powerful healing herbs (Organic Calendula and Organic St. John’s Wort) and nature's best moisturizers (Organic Hemp Oil, Organic Shea Butter, and Vitamin E), our healing salve safely moisturizes and repairs your dog's skin, hot spots, and hyperkeratosis.
- You can also use our healing balm for scar reduction, hyperkeratosis, wound healing, bug bites and any other skin irritation.
- Need sunscreen for your dog's nose? Our balm has an SPF of 15!
Product Ingredients
Main ingredient :
- Organic Hemp Seed Oil
- Organic Shea Butter
- Organic Calendula
- Organic St. John's Wort
Organic Hemp Seed Oil
Moisturizes without clogging the skin pores, it helps keep skin moisturized, nourished, and soothed.
Organic Shea Butter
Provides moisture to the skin and works to revitalize and heal damaged skin.
Organic Calendula
Helps to repair dry, itchy, and damaged skin, reduce skin irritation and reduce inflammation.
Organic St. John's Wort
Helps to quickly repair dry and damaged skin and reduces red skin irritation.
Other ingredients in the bottle :
- Organic Hemp Oil
- Organic Shea Butter
- Organic Carnauba Wax
- Natural Vitamin E (Tocopherol)
- Organic Rosemary Extract
- Organic Calendula Extract
- Organic St John's Wort Extract
Product Instructions & FAQ
Q : How To Use?
A : Use your finger to dip into the balm and then apply directly to your dog's nose pad, paw pads or any other skin area that is irritated. The healing balm will quickly be absorbed.
Q : How Often Should I Apply the Healing Balm?
A : The more frequently you are able to apply the balm, the better.
We recommend applying daily when the nose and paw pads are healthy and at least 2-3 times a day when needed for healing. Applying it at bed time is optimal to boost healing and regeneration!
Q : Is It Safe If My Dog Licks It Off?
A : Yes. The ingredients are safe and non-toxic and since the balm is quickly absorbed, the healing properties will work even if it is licked off.
We have found two things that can help if your dog loves to lick off the balm:
- Apply the balm and then distract them with a treat, their favorite toy, or a game.
- The stealth approach - apply it when they are exhausted after a walk or when soundly sleeping!
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
Product Summary
Product Summary
Just like your hands and lips can get chapped, so can your dog's nose, paw pads, and elbows. If left untreated, these painful areas may become infected. Paw pads are especially susceptible to being damaged by ice, snow, hot and cold surfaces, sand, salt, and dry air.
Our USDA Certified Organic healing paw balm safely and quickly soothes and heals rough, irritated, itchy, chapped, crusty, cracked, and dry skin. In just a few days you will see a noticeable difference! Once restored, use our balm daily as a moisturizer to maintain your dog’s healthy skin!
- Unscented and hypoallergenic for your dog's sensitive snout, our healing paw balm provides year-round fast and effective protection.
- While many paw wax salves contain petrochemicals, olive oil, or coconut oil that might clog skin pores, ours is made with all-natural organic carnauba wax to protect your dog's dry skin from environmental assaults while retaining moisture (it’s a natural humectant) and allowing the pores to breathe.
- Combined with powerful healing herbs (Organic Calendula and Organic St. John’s Wort) and nature's best moisturizers (Organic Hemp Oil, Organic Shea Butter, and Vitamin E), our healing salve safely moisturizes and repairs your dog's skin, hot spots, and hyperkeratosis.
- You can also use our healing balm for scar reduction, hyperkeratosis, wound healing, bug bites and any other skin irritation.
- Need sunscreen for your dog's nose? Our balm has an SPF of 15!
Product Ingredients
Product Ingredients
Main ingredient :
- Organic Hemp Seed Oil
- Organic Shea Butter
- Organic Calendula
- Organic St. John's Wort
Organic Hemp Seed Oil
Moisturizes without clogging the skin pores, it helps keep skin moisturized, nourished, and soothed.
Organic Shea Butter
Provides moisture to the skin and works to revitalize and heal damaged skin.
Organic Calendula
Helps to repair dry, itchy, and damaged skin, reduce skin irritation and reduce inflammation.
Organic St. John's Wort
Helps to quickly repair dry and damaged skin and reduces red skin irritation.
Other ingredients in the bottle :
- Organic Hemp Oil
- Organic Shea Butter
- Organic Carnauba Wax
- Natural Vitamin E (Tocopherol)
- Organic Rosemary Extract
- Organic Calendula Extract
- Organic St John's Wort Extract
Product Instructions & FAQ
Product Instructions & FAQ
Q : How To Use?
A : Use your finger to dip into the balm and then apply directly to your dog's nose pad, paw pads or any other skin area that is irritated. The healing balm will quickly be absorbed.
Q : How Often Should I Apply the Healing Balm?
A : The more frequently you are able to apply the balm, the better.
We recommend applying daily when the nose and paw pads are healthy and at least 2-3 times a day when needed for healing. Applying it at bed time is optimal to boost healing and regeneration!
Q : Is It Safe If My Dog Licks It Off?
A : Yes. The ingredients are safe and non-toxic and since the balm is quickly absorbed, the healing properties will work even if it is licked off.
We have found two things that can help if your dog loves to lick off the balm:
- Apply the balm and then distract them with a treat, their favorite toy, or a game.
- The stealth approach - apply it when they are exhausted after a walk or when soundly sleeping!
Shipping Policy
Shipping Policy
Singapore Orders (Non-frozen items up to 3 working days via J&T Express Mon-Fri)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at
- 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- 330 Ang Mo Kio Ave 1, Singapore 560330
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 4 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Return Policy
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 80 Changi Road, Centropod@Changi #02-48, Singapore 419715.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg